Support

Quick answers for Ribbon. Still stuck? Email hello@rbbn.app.

Chrome extension

Export and stream your X bookmarks into your library — past the API ceiling. After install, pair it from Settings → Extension on rbbn.app.

How do I sign in?: Enter your email on the sign-in page. We send a one-time link — no password. Check spam if it doesn’t arrive; the From address is hello@rbbn.app.
How do I sync bookmarks from X?: After you sign in, open Settings and connect X. Free syncs your first 200 bookmarks once. Pro keeps syncing within X’s ~800 recent-bookmark window.
How do I import older bookmarks with the Chrome extension?: X’s API stops around your ~800 most recent bookmarks. Install the Ribbon Chrome extension, open Settings → Extension → Connect on rbbn.app, then open x.com/i/bookmarks and choose Import. Full-history import is a Pro feature.
The extension won’t connect: Make sure you’re signed in at https://rbbn.app, then use Connect on the Extension card in Settings. The extension must be allowed on rbbn.app. Reload the Settings page after installing or updating the extension.
Billing and plans: Manage Pro from Settings → Billing (or Account → Billing). Receipts come from Stripe. For plan questions, email hello@rbbn.app with the address on your account.

Email hello@rbbn.app. Use a clear subject (for example “Extension,” “Billing,” or “Sign-in”). We read every message; replies may take a day or two.