Support

Quick answers for Ribbon. Still stuck? Email hello@rbbn.app.

Chrome extension

Export and stream your X bookmarks into your library — past the API ceiling. After install, pair it at rbbn.app/connect.

How do I sign in?: Continue with X on the home or sign-in page — that’s the usual path. You can also email yourself a one-time link. Check spam if it doesn’t arrive; the From address is hello@rbbn.app. The link expires in 60 minutes.
How do I sync bookmarks from X?: Continue with X (or connect X in Settings). Free can sync until you have 200 bookmarks from X, then sync stops. Pro keeps syncing (including nightly) within X’s ~800 recent-bookmark window.
How do I import older bookmarks with the Chrome extension?: X’s API stops around your ~800 most recent bookmarks. Install the Ribbon Chrome extension, open https://rbbn.app/connect, then open x.com/i/bookmarks and choose Import. Free imports up to 5,000; Pro continues past that for full history.
The extension won’t connect: Install the extension, then open https://rbbn.app/connect while signed in. Reload that page after installing. The extension must be allowed on rbbn.app.
Billing and plans: Manage Pro from Settings → Billing (or Account → Billing). Receipts come from Stripe. For plan questions, email hello@rbbn.app with the address on your account.

Email hello@rbbn.app. Use a clear subject (for example “Extension,” “Billing,” or “Sign-in”). We read every message; replies may take a day or two.